WHAT IS PROFESSIONAL CARE MANAGEMENT? 

Professional care management is a holistic, client-centered approach to caring for  older adults, disabled, or mentally ill persons. The goal is to improve your quality of life and reduce stress through:

∙ Assessment and monitoring

∙ Planning and problem-solving

∙ Education and advocacy

∙ Caregiver coaching

Care Managers are engaged to assist in a variety of areas, such as:

∙ Housing – helping you evaluate and select appropriate level of  housing or residential options

∙ Home care services – determining types of services that are right for you and assisting in monitoring those services

∙ Medical management – attending doctor appointments, facilitating communication between doctor, you, and family, and if appropriate, monitoring medical orders and instructions

∙ Communication – keeping you and professionals informed as to your well-being and changing needs

∙ Social activities – providing opportunities for you to engage in social, recreational, or cultural activities that enrich quality of life

∙ Legal – referring to or consulting with elder law or disability attorney,  providing expert opinion for courts in determining level of care

∙ Financial– may include reviewing bill paying or consulting with an  accountant or your Power of Attorney

∙ Entitlements – providing information on Federal and State  entitlements; connecting you to local programs

∙ Community Connection – identifying appropriate community  programs and services that might enhance your quality of life and  afford additional benefits that were otherwise unknown to you

∙ Safety and security – monitoring you at home; recommending  technologies to add to security or safety; observing changes and  potential risks of exploitation or abuse

Local, cost-effective resources are identified and engaged as needed.

A care plan tailored for each individual’s circumstances is prepared after a  comprehensive assessment. The plan may be modified, in consultation with you as circumstances change.

Professionals in Care Management are accountable to their licensure and certifications as well as the National Association of Social Workers and the Aging Life Care Professionals Codes of Ethics.